Behind The Scenes at Optimus: My Experience as an Intern

Excited and afraid, I boarded a plane, leaving my family, friends and city life behind. I was about to embark on what would be the most challenging, educational and rewarding experience of my life: a four-month internship at one of Canada’s fastest growing IT firms, Optimus Information. The interesting part, however, was that my internship was not to take place in Canada. Instead, I was being sent to work at the company’s delivery centre in India.

After a grueling flight with multiple layovers, I was finally halfway across the world in the land of India. A friendly Optimus employee greeted me at the airport and, from that point onward, the journey began. During my 4 months at Optimus, I was living and working in a place called Noida, also known to be the fastest growing urban city in the country. Noida is a tech hub for global firms outsourcing IT services. This was quite apparent, since almost every young person I spoke with had a degree in computer science and was working at one of the many IT centres here. Bustling with millennials and computer engineers, I knew that this city was a haven for techies.

Culture Shock

Initially I was shocked; the Bollywood movie I had watched on the plane did not prepare me for this. With the insane traffic, constant honking, weird smells and overpopulation, it all seemed like one big jumbled mess. I began to think, “What have I gotten myself into?”  This thought disappeared immediately after stepping foot in the Optimus office. Not only were the people incredibly friendly and welcoming, but they also treated me like family. Within the first week, I was completely blown away by their unique office culture and how it differed from a typical Canadian office. It didn’t take long for me to fall in love with this company, and I was truly fascinated by the different approach they took when it came to managing their employees.

Not Your Typical Delivery Centre

Optimus Information operates under a relatively flat corporate hierarchy. The Co-Founder and Head of India Operations is one of the most humble guys I’ve ever met. He works from a cubicle just like the rest of his subordinates and expresses personal interest in all of his employees. He even joins them for lunch on a daily basis. With fewer layers of management, Optimus employees are empowered, and expected to take on managerial decisions. The result? Greater employee satisfaction and deliverables which usually exceed management’s expectations.

Endless Opportunity

At Optimus, they want you to have the opportunity to work on various unique projects that will challenge your professional skills and force you to think outside the box. Weekly meetings are hosted in the cafeteria, where employees are given the chance to showcase their side projects or share any new technology findings with the team. The company is built on learning, so they encourage all of their employees to explore new ideas, push personal boundaries and invest time in developing new skills. They also have mentoring support programs to facilitate things for the newbies.

 

The-Noida-office-having-a-little-bit-of-fun Behind The Scenes at Optimus: My Experience as an Intern

My Internship in a Nutshell

From the beginning of my internship, it was clear that this place was more than just a delivery centre. Optimus is a family, a second home, a place where entrepreneurship is encouraged and new ideas are always welcomed. Working at Optimus has taught me the importance of global communication and how it enables businesses to operate on an international scale. Optimus has helped further my education by giving me a chance to work with industry-leading clients in today’s fast-paced and ever-changing technology environment. They’ve brought me outside of my comfort zone, and pushed me to go further in the professional world of business. I can’t even express how grateful I am to have been given this opportunity. It’s been an incredible journey working at Optimus and I feel extremely lucky to have been able to be part of the Optimus family during my 4 months in India. 

If you’re curious about the different approach Optimus takes when managing their employees and would like to learn more about how this innovative tech company operates… 

Check back in later this month when I’ll be talking about work/life balance, why it doesn’t work, and what Optimus Information is doing instead. It is the leading reason for their businesses success today and I’m incredibly excited to share it with you!

 

The-author-with-Noida-employees-observing-a-fun-local-custom Behind The Scenes at Optimus: My Experience as an Intern

About the author: 

Lucy Morrow is a second-year Bachelor of Business Administration and Marketing student, nearing the end of her 4-month co-op work term at Optimus Information in Noida, India. Lucy came to know about this opportunity while sitting in class one day when her teacher gave an informative presentation regarding The India Connect Scholarship Program offered at Langara College.  

The India Connect Program is the first in a series of country-specific scholarship programs that gives students a chance to gain valuable work experience while developing intercultural skills at the same time. With her passion for business and curiosity about foreign culture, this was a no-brainer for Lucy; she knew she had to jump on the opportunity. The application process was long and competitive but ultimately worth it when she was selected as one of the two students to participate in the program. 

“In an increasingly globalized world pivoting on Asia, young Canadians must seize the opportunity to live, work and play in other countries and cultures,” said Pankaj Agarwal, Managing Partner, Optimus Information Inc. “Optimus Information is one of Canada’s fastest growing IT firms and our India office is bustling with young people who are eager to introduce Canadians to their culture and the Indian way of doing business. I am excited to be able to partner with Langara College and The Asia Pacific Foundation of Canada to offer this lifetime learning opportunity to Canadian students.” 

 

 

Want to know more about The India Connect Scholarship Program? Visit the link below: 

https://langara.ca/co-operative-education/india-connect/index.html 

 

For more information about internships at Optimus and The India Connect Scholarship Program, visit the link below: 

https://langara.ca/news-and-events/langara-news/2017/170809-india-connect-program-apfc.html  


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