Privacy Policy
Last updated: November 2025

This Privacy Policy explains how Optimus Information Inc. (“we”, “our”, or “us”) collects and uses information when you use the Jira Query Agent, available through Microsoft Teams.

Collected Information

When you use the Jira Query Agent, we may collect:

  • Your Microsoft 365 account information (name, email address, tenant ID)

  • Your Jira account email address, user ID, and associated organization.

  • Diagnostic and telemetry data for performance monitoring and issue resolution

We do not collect or store passwords, payment details, or unrelated personal data.

How We Use Information

We use the collected information to:

  • Authenticate your Microsoft Teams and Jira Cloud accounts

  • Convert user queries into JQL and retrieve corresponding Jira data

  • Display formatted issue summaries within Microsoft Teams

  • Monitor performance, improve query accuracy, and enhance product functionality

  • Analyze usage trends for product optimization

Your data is processed only to enable and improve the Jira Query Agent’s functionality.

Data Storage and Access

All data is processed and stored within Optimus’ Microsoft 365 tenant.
Optimus Information Inc. does not retain or transfer Jira data outside the customer’s environment.

Data Sharing

We do not sell, share, or disclose your personal information or Jira data with third parties.

Cookies and Analytics

We may use cookies or similar technologies to anonymously track feature usage and enhance the overall experience.

No personal or Jira content data is collected through these analytics tools.

Your Rights

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to your personal information

  • Request corrections to your personal information

  • Withdraw consent at any time

To exercise these rights, please contact us at info@optimusinfo.com. 

Changes to this Policy 

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via email or in-app notification. 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

optimusinfo.com

510-900 Howe St

Vancouver, BC V6Z 2M4

Canada

info@optimusinfo.com

604-736-4600